Privacy Policy

The Circle Stays (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile applications, and related services (collectively, the “Platform”).

By using The Circle Stays, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

• Name, email address, phone number, and postal address
• Payment details (processed securely via third-party providers)
• Profile information such as photos and biography
• Property listing details if you are a host
• Booking preferences and travel dates

B. Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies

C. Information from Third Parties

• If you log in via Google, Facebook, or other OAuth services, we may receive profile information as permitted by those services.

2. How We Use Your Information

We use your data to:

• Facilitate bookings between guests and hosts
• Process payments and refunds
• Provide customer support
• Send important service updates
• Personalize your experience on the Platform
• Improve and secure our services
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Hosts and Guests: Contact information may be shared between guests and hosts for booking purposes.
• Service Providers: Payment processors, cloud storage, analytics, and email delivery services.
• Legal Requirements: If required by law, court order, or government authority.

We never sell your personal information to third parties for marketing.

4. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your account and data (unless we are required to retain it by law)
• Opt out of marketing communications at any time

To exercise your rights, please contact us at:
📧 privacy@thecirclestays.com

5. Cookies & Tracking

We use cookies and similar technologies to improve functionality, analyze usage, and personalize content. You can manage cookie settings through your browser.

6. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. International Data Transfers

As we operate from India, your data may be stored or processed in other countries where we or our service providers operate. We take reasonable measures to protect your data.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no online system can guarantee 100% security.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:

The Circle Stays
📧 Email: privacy@thecirclestays.com
📍 Location: India